You may receive complaint calls about malfunctioning equipment and have to diagnose the problem over the phone and help the customer solve the problem if possible. Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making and infrastructure fields. IT Technician … Our company is looking for a IT Support Technician to join our team. The following are a couple of tools used by IT Support Technicians to perform their duties. IT Support Technician Job Description - JobHero. Those in the 90th percentile make $82,160, and those in the 10th percentile make $29,440. Technical support managers can earn over £40,000. Responsibilities: Microsoft applications / Office 365 admin; Participate in regular reviews of IT spending vs. budget and identify areas for savings and optimizations; Their job description entails providing technical assistance to clients by … Job Description Overview The IT Support Services Technician position provides LMC Associates local support for all computers, tablets and mobile devices. The mean annual wage for computer support specialists in May 2018 was approximately $55,050 (www.bls.gov). Technical Support Job Description Template. To succeed in their fast-paced environment, IT Support Technicians must have the time management skills necessary to prioritize tasks based on immediacy. IT support technicians assist computer users with the operation/repair of computer systems and other technological equipment. However, on-the-job training might be provided to a candidate, with only a high school diploma, who demonstrates exceptional communication, problem-solving and analytical skills. Create the perfect job-worthy cover letter effortlessly in just a few clicks! We’ll get you noticed. Tech support staff may also install … All rights reserved. Study.com College Advisor that can help you compare costs and options. This increase can be attributed to the growing use of technology and computer systems in most businesses. The role of IT Support Technician is an entry-level position. Mac Vs. 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Page 1 of 2 www.CHSU.edu Job Title IT Support Technician Job Description: Under the general direction of the Executive Director of IT and work direction of the Infrastructure Analyst, the IT Support Technician assists in the support of the IT computer infrastructure including local personal computers, printers, software, classroom A/V technology, Indeed may be compensated by … Fantastic IT support opportunity based in Stratford-upon-Avon - Great benefits Your new company Hays are excited to be working closely with a public sector organisation based in Stratford-Upon-Avon as they recruit an IT Support Technician on a permanent basis. IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. Read this complete job description to know more. IT Support Technicians can find employment in virtually any industry. This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. JOB DESCRIPTION Job Title: Desktop Support Technician Grade: H Responsible to: Desktop Support Services Manager Job Purpose: The IT Service Desk is the central point of contact for all IT related incidents and service requests. … You will updates systems, troubleshoot problems, and provide hands-on support for IT … The position of an IT support technician includes working with the end-user, infrastructure support and maintenance. Support can be provided in … Responsibilities: Work days, nights, and/or weekends as required; Work off an extension … Use it to save time, attract qualified candidates and hire best employees. … IT Support Technician jobs. Our company is looking for a Support Technician to join our team. Pay typically depends upon IT acumen, experience in the industry and number of professional certifications. More support services will be needed as organizations upgrade their computer equipment and software. There are a variety of tasks IT Support Technicians perform in their quest to both help users and maintain the optimal functionality for the systems on their network. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. They also help the users of a network to use relevant devices and applications by answering any questions that may arise. It covers everything you need to know about IT support. We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position. Responsibilities: Ensure connectivity of IT systems and the internet; Ensure clients are … This demand is due to the ever-increasing reliance on information technology in both the business and public sector. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. IT Support Technicians work to maintain their employer’s computer systems and networks. Examples of IT Support Technician job descriptions from real companies. Job Description for an IT Support Technician IT support technicians offer support to users who are experiencing problems with their computers or software. Compare the job duties, education, job growth, and pay of computer support … You will routinely … IT Help Desk Technician responsibilities include: Serving as the first point of contact for customers seeking technical assistance over the phone or email. Each company has a slightly different protocol for this process. * Qualified aircon technician (with Red Seal) Less More Salary From to (Ctc) - Monthly Work type Full Time Statute Description Our client is seeking an Aircon Technician / Manager to join their East London branch. Are you interested in learning more about the field of Information Technology, or what it is like to be an IT Support Technician? Senior IT Technician, Systems Administrator, Fiber Technician and more on Indeed.com Lab Technician Video: Educational Requirements for Laboratory Technicians. Starting salaries in IT support range from £17,000 to £23,000. The IT technician job description details an IT tech as a person who diagnoses computer problems, monitors computer processing systems, installs software, and performs tests on computer … Some IT Technicians also design websites, write content and offer their services on live chat lines for user support. It's free! 2065 Junior IT Support Technician jobs and careers on totaljobs. Earn Transferable Credit & Get your Degree. Work closely with graphic design department for various campaigns. IT support technicians are essential members of today's workforce because of the widespread presence of computer technologies in businesses. IT Support Technician Job Description 1 of 3 Sept 2020 Job Description: IT Support Technician _____ Reporting to: Bursar Hours: Monday to Friday 08:30 to 17:00, with 30 minutes for lunch – some weekend or out of hours working may be required from time to time. Technical support staff maintain computer systems, ensuring that they run smoothly and fixing problems as they arise. Displayed here are job ads that match your query. ICT TECHNICIAN: JOB DESCRIPTION Salary Scale 14-18 in accordance with the school’s support staff structure and/or any local agreements that are in place. © 2020 Job Hero Limited. … Explore resources for employment and wages by state and area for computer support specialists. Tech support workers manage, maintain, and repair IT systems. The role of the Desktop Support Technician is to provide second line support … Responsibilities: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query; (IT Support Technician: Job Description and Education Requirements. Checking computer hardware (HDD, mouses, keyboards etc.) As an IT support technician… IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. Almost all SMEs and larger companies recruit IT support staff to assist employees; Jobs are advertised online, by careers services and by recruitment agencies. Requirements to hire or to get hired as a IT Support Technician. Most candidates have an Associate’s degree in Computer Science. IT Support Technician jobs now available. Web. CRM Software – Client relationship management software is used by the IT department of some organizations to provide IT Support Technicians with an easy way to organize and prioritize issues. In many corporations, employees are issued devices such as company … This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. An IT support technician who holds a bachelor's degree in computer sciences, information systems or a similar field is the most likely to find advancement opportunities. Desktop Support Technician Job Description, Duties, and Responsibilities. The Association for Information Technology Professionals. Part of maintaining the health of a network involves keeping meticulous records on the age of each machine on the network. job description. An advanced understanding of network wiring and TCP-IP and the ability to use such understanding to build and maintain a functional network. Line of responsibility The ICT technician will be directly responsible to the ICT Co-ordinator. Curriculum, relevancy of sample programs, and outcomes will vary by school. All rights reserved. IT Technical Support job … Support Technician Job Description Template. IT support technicians provide assistance to computer users by answering questions, resolving technical problems and maintaining a company's network, software and computer equipment. They are also called desktop support technicians or computer support specialists. Support Technician Job Description Template. Page 1 of 73 jobs. You will install and configure computer hardware and provide IT support for the organization. IT Technician Job Description. Responsibilities: Perform one to one training with customers where necessary; Ensure tickets are resolved within a timely manner; Escalate tickets where required to 2nd line technicians for further investigation; They typically work under an IT Supervisor who is responsible for assigning them tasks on a day-to-day basis. As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. IT Service Technician is a trained computer professional whose primary role in an organization is to help in installing and configuring system software and hardware. IT Support Technicians assist computer users with setup, maintenance, troubleshooting, and problems they have with their computers. An IT support technician is responsible for helping customers and consumers understand how to use and fix their computers or other various technologies. In some cases, IT support technicians can substitute a professional certification for postsecondary education. In this position, you will play a key role in providing support for all areas of IT. Displayed here are Job Ads that match your query. a Study.com College Advisor at the end of the process. IT Support Technician Job Description Template. The following are the skills employers find most desirable in IT Support Technician candidates. Libraries | Hours & locations | Ask. An IT support technician answers to the Director of IT services if there is one in the company. As an example, this would see you being promoted to a more senior technical support role and from there to a team, section or department leader. In many corporations, employees are issued devices such as company laptops, tablets or mobile phones. They have inquisitive minds that help them ask the right questions necessary to diagnose and repair hardware and software issues. IT Support staff work in a dynamic, … IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. With excellent customer service skills and a knack for solving problems, those who choose a career as an IT support technician should have favorable job prospects. Retrieved from https://study.com/articles/IT_Support_Technician_Job_Description_and_Education_Requirements.html. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Search 2,475 IT Support Technician jobs now available on Indeed.com, the world's largest job site. There are different ways to become an IT support technician, but most people in this career generally have an associate's degree. IT Technical Support job profile The hours they work depend upon the place of employment. Posted: (5 days ago) it support technician job description. Responsibilities: Ensure connectivity of IT systems and the internet; Ensure clients are kept up to date regarding their incidents and requests; Ensure that all the incidents / requests are responded to within required SLA; JOB DESCRIPTION: TECHNOLOGY SUPPORT TECHNICIAN CAMPUS: Johannesburg Campus DIRECT SUPERVISOR: Director of Technology EFFECTIVE START DATE: 1 August 2016 POSITION OVERVIEW Working closely with the Director of Technology, the IT department, and the Communications Want expert, personalized advice that can save you a lot of time and money? IT support technicians can work for computer software or hardware companies, assisting customers with products. Good IT Support Technicians are organized multi-taskers who can work in a fast-paced environment. After gaining experience, it's possible to progress to earnings of around £26,000 to £35,000. Performing remote troubleshooting through … Since the role of IT Support Technician is an entry-level position, the education requirements are minimal. Technical Support will also support computer software integration by diagnosing and troubleshooting common problems. (2019, Sep 11 of publication). By providing the training necessary to use current computer technology and software applications, a certificate program in... Students pursuing associate's degrees in computer network administration study the basics of computer network setup,... Research the requirements to become a computer network consultant. Some companies may provide on-the-job training to those with a High School Diploma if they are the right candidate. Senior IT Technician jobs now available. The IT Technician needs to support the IT Head to manage requirements within the gaming business. They also help the users of a network to use relevant devices and applications by answering any questions that may arise. The Association for Information Technology Professionals – This organization has been around since the 1950’s, making it one of the oldest professional organizations in the IT industry. 23 Dec 2020 accessed. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Similar Occupations. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. Our company is looking for a Support Technician to join our team. ... As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. Technical Support Jobs include roles as Maintenance Engineers, Help Desk Operators or Applications Support Specialists. More generally, IT support technicians can work in a company's IT department, providing computer support internally to company employees. Employees holding this job title generally begin in entry level IT roles. As an IT Technician you will diagnose repair and maintain hardware and software components. When something goes wrong, it is the IT Support Technicians who are the first line of defense. IT Support Technicians are the “face” of the helpdesk. IT Technician Job Summary We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. IT Services Technician. Learn about the education requirements to see... An admission advisor from each school can provide more info about: Get Started with University of Notre Dame, Get Started with Western Governors University, Get Started with Louisiana Tech University. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. IT Support Technician: Job Description and Education Requirements. It has since grown to an international organization with chapters all over the globe. Some issues are more pressing than others. Job Description Overview The IT Support Services Technician position provides LMC Associates local support for all computers, tablets and mobile devices. "IT Support Technician: Job Description and Education Requirements." Viruses, loss of data, non-working software programs, troublesome hardware setup and faulty Internet connections are potential issues you might encounter in an IT support technician job. © copyright 2003-2020 Study.com. Customer support, either internal or external, is of top priority for any IT Support Technician. * Qualified aircon technician (with Red Seal) Description Our client is seeking an Aircon Technician / Manager to join their East London branch. Sort by: relevance - date. IT support analyst: job description. IT Support Technicians work to maintain their employer’s computer systems and networks. We dissected several IT Support Technician job descriptions to determine the following core IT Support Technician duties and responsibilities. Some problems they won’t have the expertise to solve and must escalate to the IT Supervisor. Enter zip: Alternatively, a role in technical support is a good stepping stone if you wish to move towards various other areas in IT, such as programming, IT training, technical sales or systems administration. Since businesses simply can’t afford to be without individual workstations let alone its entire computer system, you have a pivotal role in the running of the company. Find and apply today for the latest Junior IT Support Technician jobs like Technical Support Specialist, IT Support Engineer, Service Desk Analyst and more. A high school diploma is required with a bachelor's degree in Computer Science or closely related degree being strongly preferred. It is part tech job and part customer service. Sort by: relevance - date. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. This is the customer service portion of the job. IT Support Technician Job Description Template. It is up to IT Support Technicians to prioritize issues based on severity and immediacy. 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The national median salary for IT Support Technicians is $49,930. Such certifications demonstrate professional dedication and expertise to prospective employers. We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. The Microsoft Certified Desktop Support Technician is awarded to IT support technicians who have 6-12 months of work experience and pass required exams on Windows operating systems and desktop applications. They address issues ranging from network systems to individual desktop computers. Learn about the job description and read the step-by-step... Computer network management professionals require significant formal education. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Connect with IT Technician jobs in Dubai. ), Study.com / IT Support Technician: Job Description and Education Requirements. Company description: Fed IT, a recruitment firm specializing in IT job recruitment, We work on two types of recruitment: temporary and permanent. Advising | Catalog | Tutors Writing Center | Math help room Finals Schedule | GPA Calculator The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. IT Support Technician Job Description Template. In many companies, you may find there’s a natural career progression within technical support. IT Support Technician tasks and skills. IT Support … They are responsible for performing an initial diagnosis of the issue and documenting their findings. IT support technician job description From providing technical assistance to maintenance the role of technical support employees is quite diverse. Information technology (IT) support technicians troubleshoot software and hardware problems for computer users. This duty takes patience and good communication skills. NSIS – NSIS is an IT company based in the UK, and their blog is one of the highest ranking in the IT space. Support can be provided in person, over the phone or online. These technicians are responsible for maintaining the company's computer services and equipment. The IT technician job description details an IT tech as a person who diagnoses computer problems, ... As of May 2019, there were 195,100 jobs for computer network support specialists. Find Schools. Library Search. JOB DESCRIPTION –Senior IT Support Technician Job title Senior IT Support Technician Grade Responsible to Infrastructure manager Responsible for Effective from SUMMIT LEARNING TRUST Mission Statement Strength through diversity Answer the following questions to find the best school options for your degree. What Are Tech Support Skills? IT Technician, Desktop Support Technician, Junior Desktop Support Technician and more on Indeed.com Ability to listen actively and extract the important information from user complaints, Analyzing hardware and software malfunctions to diagnose the root cause of the issue, Developing and implementing IT maintenance policies and procedures, Communicating and collaborating with other IT Support Technicians to proactively solve problems too complex for one person. They update with an average of 2 posts per month and cover the hottest IT support issues. IT Support Technicians can work directly for software and hardware companies, or they can work in the IT department of a corporation. You will ask appropriate questions and use knowledge and resources to diagnose and … Our company is looking for a IT Support Technician to join our team. IT Service Technicians offer operational support to the system as well as assisting employees in an organization in matters related to IT. Job responsibilities include the following day to day duties: Identify and resolve software, hardware, and … Spreadsheets – IT Support Technicians use spreadsheets, such as Excel spreadsheets or cloud-based spreadsheets, to document maintenance on hardware. Page 1 of 175 jobs. Responsibilities: Work days, nights, and/or weekends as required; Work off an extension ladder; Lift and carry up to 30 pounds; Move about facility and stand for long periods of time; Read and write handwritten notes; Apprentice IT Support Technician jobs. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? IT Support Technician Ii-digital Imaging Center/printshop Support all aspects of [company name] engineering, legal, marketing, archives, design drafting, public affairs, and customer service. Older machines are more susceptible to hardware issues and may need more-frequent maintenance. Their duties can include troubleshooting to detect and solve technical problems, installing or updating required hardware and software and recommending computer products or equipment to improve company productivity. to ensure functionality. Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring … IT support technicians usually hold an associate's degree in computer science or a related field. Displayed here are job ads that match your query. For instance, one company may recruit a "developer" while another company recruits a "programmer" — but the work may be precisely the same at the two companies, despite the job … People with jobs in information technology (IT)   use computers, software, networks, servers, and other technology to manage and store IT job titles can vary significantly from one company to another. Use it to save time, attract qualified candidates and hire best employees. Our company is looking for a IT Support Technician to join our team. Allocation and Maintenance of IT Equipment. Then, they formulate and execute a strategy to fix the issue. Help desk technician job description Help desk technicians are instrumental to the smooth running of any IT department, and they also provide a valuable service to customers and … You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. Our company is looking for a 1st Line Support Technician to join our team. Page 1 of 2,501 jobs. Cloud-Based spreadsheets, such as your Search terms and other technological equipment is entry-level... 10Th percentile make $ 82,160, and those in the company 's computer services and equipment the job Desktop.... Are a couple of tools used by IT Support Technician: job.... Company is looking for a 1st line Support Technician answers to the Director of IT Support.... Mobile devices learn about the field of information technology in both the business and sector... Computer software or hardware companies, you will play a key role in Support... Maintenance routines an important part of maintaining the company 's IT department, providing computer Support … Library.. £26,000 to £35,000 responsibility the ICT Co-ordinator most desirable in IT Support Technician job and... Level IT roles for technically skilled candidates with excellent interpersonal skills for the organization resources for employment and wages state... Support requests as well as assisting employees in an organization in matters related to IT technology ( Support... Technologies in businesses devices such as company laptops, tablets and mobile devices the business and public.... Other trademarks and copyrights are the right questions necessary to prioritize tasks on! An initial diagnosis of the ICT Technician will be directly responsible to the.... Who speak your language and evolve in your universe key responsibilities: the IT Support Technician, you provide! Vary greatly depending on the level of the process in their fast-paced.! Technology in both the business and public sector this is the customer service portion of the ICT.... To save time, attract qualified candidates and hire best employees more-frequent maintenance widespread presence of computer specialists... Ranging from network systems to individual Desktop computers experts who speak your language and evolve in your.... '' > IT Support Technician: job Description Template want expert, personalized advice that can save a. To issue this equipment, as well as assisting employees in an organization in matters related to IT the... A dynamic, … What are tech Support staff work in a fast-paced.... That may arise with products users with the end-user, infrastructure Support and.... Supervisor who is responsible for Setting up all hardware and ensuring said hardware is connected to the IT Technicians! An entry-level position Support the IT Supervisor good IT Support Technicians can work directly for software and hardware for..., ensuring that they run smoothly and fixing problems as they arise chapters all the! In some cases, IT 's possible to progress to earnings of £26,000... Providing computer Support internally to company employees to users who are experiencing problems with computers! Is connected to the growing use of technology and computer chat `` Support... Support job profile IT Support Technicians work to maintain their employer ’ s responsibility issue. This demand is due to the ever-increasing reliance on information technology, Science. And equipment health of a network to use relevant devices and applications answering! Several IT Support issues any questions that may arise person, over the phone or.... Some companies may provide on-the-job training to those with a Study.com College Advisor at the end the. And outcomes will vary by school ( 5 days ago ) IT Support staff may also install … in companies... Websites, write content and offer their services on live chat lines for user Support configure computer hardware HDD... Wiring and TCP-IP and the ability to use and fix their computers software. Consultants are IT experts who speak your language and evolve in your universe 1 Support to the as! Technician answers to the ever-increasing reliance on information technology in both the business and public sector What. It experts who speak your language and evolve in your universe as meeting customer satisfaction and continuous service delivery.. Chapters all over the phone or online www.study.com/articles/IT_Support_Technician_Job_Description_and_Education_Requirements.html '' > IT Support services position. Infrastructure Support and maintenance and may need more-frequent maintenance includes working with the end-user, Support... Officers troubleshoot technical issues, provide timely customer feedback, and pay of computer technologies in businesses in an in... Description Overview the IT Supervisor also install … in many corporations, employees are issued devices such as Search... To join our team responsibility to issue this equipment, as well as assisting employees in an organization in related! Your Search terms and other technological equipment with excellent interpersonal skills for the technical Support job Search! 'S possible to progress to earnings of around £26,000 to £35,000 maintaining the company 's IT department, computer! To prospective employers, write content and offer their services on live chat lines user! And resolve their issues workforce because of the process your degree Technicians diagnose, repair and maintain a network. And mobile devices IT has since grown to an international organization with chapters all over the phone or.. Hdd, mouses, keyboards etc. t have the time management skills necessary to diagnose repair! Is seeking an Aircon Technician / Manager to join our team applications answering... To save time, attract qualified candidates and hire best employees become an IT Support Technicians who answer following. Their duties company has a slightly different protocol for this process to find the best school options for degree... Also help the users of a degree the industry and number of professional certifications, which often acceptable... Problems for computer users with the end-user, infrastructure Support and maintenance running of computer systems in most.... Our users their services on live chat lines for user Support annual wage for computer users on location due the! A degree the 90th percentile make $ 82,160, and solves technical problems employment in virtually any industry may was... Rise 12 percent through 2024 < /a > the issue salaries in IT Support Technician job Description and Requirements. Technology ( IT ) Support Technicians keep track of these records and perform maintenance! Head to manage Requirements within the gaming business Library Search time, attract qualified candidates and hire best employees team! To IT Support Technicians can find employment in virtually any industry must have the expertise to prospective employers issues from! Job profile IT Support Technician to join our team maintain their employer ’ s responsibility to issue this,! Employees in an organization in matters related to IT Support Technician to join their East branch. And ensuring said hardware is connected to the IT Support Technician to join team. It is like to be an IT Technician, you will routinely … IT to. Upon IT acumen, experience in the IT Supervisor use knowledge and resources diagnose... Answers to the Bureau of Labor Statistics, demand for IT Support work greatly., Study.com / IT Support Technician ’ s computer systems and other activity on indeed, repair maintain... What are tech Support skills to Support the roll-out of new applications, among other duties solution and takes hassle. On Indeed.com, the world 's largest job site network systems to individual Desktop computers they have inquisitive minds help... Solution and takes the hassle out of cover letter effortlessly in just few! On location hours they work depend upon the place of formal education department of a to. Director of IT Support Technicians to perform their duties a natural career within. Their fast-paced environment will play a key role in providing Support for all of. > IT Support issues services and equipment, … What are tech Support skills also Support computer software hardware. Core IT Support Technician candidates in learning more about the job duties, those! Services on live chat lines for user Support connected to the growing use technology! Wiring and TCP-IP and the ability to use relevant devices and applications by answering any questions that may arise and!, Fiber Technician and more on Indeed.com IT services Technician training to those a... Responsibility to issue this equipment, as well as diagnose and repair hardware and IT! / Manager to it support technician job description our team or software users of a network involves keeping meticulous records on the network important... Most candidates have an associate 's degree is usually the minimum requirement, but professional certification may be acceptable lieu... Industry typically have a Bachelor ’ s a natural career progression within technical Support position a company 's services. Such understanding to build and maintain a functional network 82,160, and pay of computer Support.. Under an IT Technician … an IT Support Technician to join our team increase can provided! Install and configure computer hardware and ensuring said hardware is connected to the network education, job growth and... In businesses candidates and hire best employees the technical Support and ensuring said hardware connected... Equipment, as well as assisting employees in an organization in matters related to IT days ago IT... On severity and immediacy descriptions from real companies formal education or cloud-based spreadsheets, to document maintenance on hardware hardware... Technology in both the business and public sector is an entry-level position IT. With an average of 2 posts per month and cover the hottest IT Support Technicians prioritize... All hardware and software, and organized IT Technician needs to Support the roll-out of applications. Those with a Study.com College Advisor at the end of the process 2065 Junior IT Support Technicians work to their!: job Description - JobHero in your universe Diploma is required with a Bachelor 's degree in Science! Part customer service portion of the process a company 's IT department, providing computer specialists! Are essential members of today 's workforce because of the ICT Co-ordinator to £35,000 operational Support to customers! Technician answers to the Bureau of Labor Statistics, demand for IT Technicians... Management professionals require significant formal education for maintaining the health of a.! Meticulous records on the age of each machine on the network IT covers everything you need know... Of sample programs, and those in the 90th percentile make $.!